Admittedly they were late delivering my bike to the hostel -- but they delivered the bike first thing in the morning at the hostel no extra charge which was amazingly convenient since the bus that passes that way was not running. Then, they let me drop the bike off at the airport to save me yet another bus trip from their store to the airport. Amazing people, very flexible. The bike itself was new and working (I've heard horror stories about the brakes at other places on the island). With a discount for early booking, I can all around recommend them to anyone visiting this very bike-able island!
I proceeded to request a few customizations and they included in their service to pick up and deliver the bike each time!
Best place to buy a bike.
Excellent service! Shopping for a bike with a profile as a white, step through bike, pedals slightly forward, lots of gears for hills back home, in NH, the staff recommended the 2018 Electra Townie Commute 29D. They ordered it quickly and I was on the road in 4 days! It is just the right bike for me.
Prompt service, attention to details, great attitude, excellent mechanical work, full shop inventory of accessories, Kali & Bell helmets, locks, tools etc.. professional Electra Townie Dealer.
The shop also helped to research a great bike rack for my Townie. I will be returning each year for service.
Needed to fix 2 flat tires- was quoted $40 and when picked up thru charged $70- total rip off. This kids bike was only $50 when we bought it. They lied to me about price & refused to honor the quote.
Easy and affordable. Delivered the bikes to our place exactly on time, great condition--great bikes, in fact, and the perfect transportation on the island.
Island Bike Co is a US Bicycle Store based in Nantucket, Massachusetts. Island Bike Co is located at 25 Old South Rd, Nantucket, MA 02554, USA.
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